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Redemption Use (User) ​

Got a code — here's how to use it.

How to redeem ​

  1. Log in and visit /redeem
  2. Paste the 24-char code
  3. Click "Redeem"
  4. Success → balance credited / subscription activated

You can also find the redemption form in Personal Center.

After success ​

Check Dashboard for balance; visit /subscription to see the new plan.

On failure ​

MessageMeaning
Code not foundTyped wrong; re-check
ExpiredPast expiry_at; contact the issuer
ExhaustedPast max_redemptions; contact the issuer
DisabledAdmin disabled it; contact the issuer
Already redeemed by your accountSingle-use code per account

FAQ ​

  • Code pasted but still fails: check leading/trailing whitespace; copy-paste sometimes adds invisible characters
  • Quota not arrived: refresh the page, or log out and back in
  • Re-entering the same code: a single-use code rejects with "already redeemed by your account"